Build what
players love.
We're a small, remote-first team making digital goods instant, fair and trustworthy for players in 190+ countries. Come help us out-build the giants.
A storefront built
by people who play.
The digital-goods market is full of clunky checkouts, hidden fees and scams. We're building the opposite: a place where a key lands in seconds, the price is fair, and support actually has your back.
Player-first
Every call starts with the person on the other side of the order — fast keys, fair prices, zero dark patterns.
Own the outcome
Small team, big surface area. You own problems end-to-end, not just tickets, with the autonomy to match.
Earn the trust
We sell digital goods in a category full of scams. Integrity and security are the whole product.
Support is
the product.
When someone buys a digital key, the experience is the support. We're growing a distributed, multilingual team that answers fast, fixes things properly, and treats every buyer the way we'd want to be treated. If you're customer-obsessed, this is where you'll have the most impact.
- Live chat, email & ticketing across global time zones
- Real ownership — you fix the root cause, not just the ticket
- Clear growth path from Tier 1 to Specialist and Team Lead
Taken care of,
so you can build.
- Remote-first — work anywhere with healthy timezone overlap
- Competitive, region-benchmarked pay + meaningful equity
- Flexible time off, 25-day minimum we want you to use
- €1,500 / year learning budget for courses & conferences
- Monthly store credit + generous employee catalog discount
- Health & wellbeing stipend — insurance, gym or therapy
- Top-tier laptop and a budget for your home-office setup
- Annual all-company retreat, somewhere worth travelling to
Find your role
8 open roles · all remote · we're growing the support team fast.
How hiring works
Transparent, respectful of your time, usually wrapped up in two to three weeks.
Apply
Your CV and a short note on why this role. We read every application.
Intro chat
A 30-minute call to swap context and see if there's a fit — both ways.
Practical task
A short, paid, real-world exercise that mirrors the actual job.
Team chats
Meet the people you'll work with. Craft, ways of working, your questions.
Offer
A yes means we move fast — clear comp, clear expectations, real onboarding.
Don't see the right role?
We're always keen to meet sharp, customer-obsessed people — especially in support. Send us your CV and tell us where you'd add the most value.
Join our talent poolGameplug is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for everyone, regardless of race, religion, gender identity, sexual orientation, age, disability or background. Need an accommodation during the hiring process? Just let us know.